Frequently Asked Questions
Everything you need to know about enhancing your living space with Wms.
What is the typical shipping timeframe for furniture items?
Most of our home decor and furniture items are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days for standard shipping.
Do you offer international shipping for Wms products?
Currently, we ship to all 50 states and select international locations. Shipping rates and delivery times for international orders are calculated at checkout based on the destination.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition and packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track the status of my home decor order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Are your materials sustainably sourced?
At Wms, we prioritize quality and ethics. We work closely with our manufacturers to ensure that our wood and textile products meet high standards for environmental sustainability and fair labor.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through our partnered financing providers.